Frequently Asked Questions

We are using Microsoft Azure as a Cloud provider. Teamhood cloud servers are located in Northern Europe (Ireland).

Yes, Teamhood is using a separate database instance for each Customer to have full isolation and increased security.

Our application uses SSL encryption for secure data transport. Teamhood uses physical, procedural, and technical safeguards to protect your information. We regularly back up your data to prevent data loss and aid in recovery. We host data in secure SSAE 16 / SOC1 certified data centers, implement firewalls, and access restrictions to better protect your information.

Cloud infrastructure provider Microsoft Azure follows ISO attestations: CSA STAR, ISO 27017:2015 and more can be referred here.

You can read our privacy policy here

We follow GDPR as per European Union regulations, and we comply with all data governance requirements. You can read our data policy here

Yes, Teamhood is available as an on-premise solution for Enterprise customers, requiring at least a two-year contract commitment.

Yes. Teamhood offers 4 distinct plans, and one of them is free of charge.

You can choose to try out the paid plans with a 14-day trial.

Once your 14-day trial ends, you will have the option to pay for the paid plan or downgrade to a free plan.

You may add up to 100 team members to your trial account. Anyone you add will have full access to paid features for as long as your account is on trial. If you would like to add more than 100 members to your trial account, please get in touch with us.

We currently offer tiered plans, and our paid plans start at 3 members. When upgrading, you’ll need to choose the most appropriate tier for your team size. 

You can purchase Teamhood with any major credit card. For annual subscriptions, we can issue an invoice payable by bank transfer. Please get in touch with us to arrange an invoice purchase. 

Yes, we do. Contact us for a discount

Teamhood is a visual work management platform that is very easy to start using. However, we recommend watching our 5-minute video tutorial introducing all the main features.

Yes, we offer onboarding and demo workshops. Book yours here.

Typically, an Organization is a business or a group of coworkers who share the same email domain. We organize coworkers by Organization to make it easy for you to invite new teammates to work with you in your Teamhood account. 

Within your Organization, you can create Workspaces.  For each Workspace, you can assign Team Members. Teams are people who work together on specific types of projects. We suggest creating a separate Workspace for each Team. You may create a Workspace in Teamhood for your production or development department or a Workspace for coworkers focused on specific projects or initiatives. 

Teamhood delivers maximum flexibility for managers to build visual structures for their projects and processes, depending on their scope and scale. Either separate Boards or Rows within Boards can be defined as projects. To learn more about using Teamhood for Project Management, view our video tutorials or book a demo with our consultants.