Team Performance

Top 12 Agency Time Tracking Software 2024

Mikas Lukoševičius ·

Aspiring marketing specialist, eager to deliver quality + efficiency to your project management needs. 2024 - Present Junior marketing specialist at Teamhood

agency time tracking software

As the saying goes, no man is an island, the same can be applied to an agency. To succeed in today’s world, you cannot rely just on yourself, tools are crucial. And one type of tool has been widely chosen – agency time tracking software.

Such software enables agencies to oversee and control their team’s time, improve project scheduling, and elevate overall efficiency. Time tracking software is especially important for agencies that bill clients based on hourly rates, as it allows them to invoice for hours worked accurately.

I wanted to find out myself, which software is currently the best in the market. Having gone through various lists and different time tracking tools, I have compiled a list of the best 12 agency time tracking software in 2024. Check out the table below for a quick summary of my research.

TeamhoodWrikeAsanaTickZoho InvoiceTimeCampEverhourTimelySage HRTogglTime DoctorHarvest
Brandteamhoodwrike iconasana icon458b612e 2a18 498b 8f9a c9b0348947d5d30b183f 09ee 4577 8ad8 111939487f6db6c746ae 3291 42e9 9999 8a9184285267
c8ebfe42 9fd9 49f8 9ccb 4310f9ad3932
7ee94ed0 ebc9 491b 8aa6 93d12ae4b52c 1
3329a613 bda3 4a19 864a 8fed8363699895d33937 ea79 443f bbf5 e7fb0d8ccbfa 1f747c60e 1c05 411c 9e87 9cc9c87977b0
2bfb6d75 5e50 4317 8d9d 1f0c9ed8617f
Capterra Rating4.9⭐⭐⭐⭐⭐4.4⭐⭐⭐⭐4.5⭐⭐⭐⭐⭐4.5⭐⭐⭐⭐4.7⭐⭐⭐⭐⭐4.7⭐⭐⭐⭐⭐4.7⭐⭐⭐⭐⭐4.7⭐⭐⭐⭐⭐4.4⭐⭐⭐⭐4.7⭐⭐⭐⭐⭐4.6⭐⭐⭐⭐⭐4.6⭐⭐⭐⭐⭐
Free PlanYes, with unlimited usersYesYesYesYesYesYesNoNoYesNoYes
Pricing$7 per user/month$9.8 per user/month$11 per user/month$19 per user/month$0$3 per user/month$6 per user/month$39 per user/month$5 per user/month$10 per user/month$7.5 per user/month$12 per user/month
Time Tracking
Time Log Editing
Invoicing
Timesheets
Integrations
Cost Tracking
Multi-Project Tracking
Task Scheduling
WIP Limits
Other Features• Intuitive
• Flexible
• Kanban
• Template forms
• Budget-friendly
• File sharing
• Bug tracking
• Ease of use
• Customer service
• Intuitive UI
• Client collaboration
• Integration options
• Strong data reports
• Built-in task manager• GPS functionality
• AI features
• Affordable
• HR manager
• Strong Android app
• Data privacy
• Monitoring
• Client collaboration
• CRM
• Invoicing

Why choose a time-tracking software?

Agency time tracking software is crucial for efficient resource management, accurate billing, project planning, performance evaluation, and compliance. It streamlines operations, improves efficiency, and enhances accountability within the agency.

Let’s look at the features an agency time tracking software can provide:

  • Time tracking and logging – track and log time spent on tasks and projects.
  • Time log editing and commenting – easily edit time logs and add comments for better clarity and communication.
  • Timesheet reporting – generate comprehensive timesheet reports for accurate time management analysis.
  • Invoicing – compile hours worked and generate invoices to be billed for your clients or employees.
  • Hourly rate and cost tracking – track hourly rates and associated costs to ensure precise billing and budgeting.
  • Multi-project tracking – manage multiple projects simultaneously, keeping track of progress across different endeavors.
  • Task schedulingschedule tasks efficiently to optimize workflow and meet deadlines.
  • WIP limits – set Work-in-Progress limits to maintain productivity and prevent overload.

How to pick an agency time tracking software?

The right agency time tracking software will depend on your needs as an agency but in general, you should look for these features:

  • Easy-to-use interface. The best things in life are simple, that’s why choose time tracking tool that will be easy to use for you and your team
  • The right time tracking tool features. Pick the software based on your needs as an agency. Perhaps time-logging is your main priority but some CRM features could be useful.
  • Privacy and data security. Agency time tracking software often monitors your employees and stores the data somewhere. Make sure your data is handled carefully and doesn’t breach any security protocols.
  • Additional features. It’s always handy when an agency time tracking tool has extra features. These can be project management or task scheduling.

Explore additional Teamhood resources for agency management:

Successful Agency Management: Key Strategies
Agile for Marketing Agency: Complete Guide
Agency Time Tracking Best Practices
Best Practices for Managing Multi-Stage Projects for Agencies

Make sure to do your own research and note down what criteria are you looking for. Now, let’s delve deeper into the world of agency time-tracking software.

1. Teamhood

Capterra score: 4.9/5 ⭐⭐⭐⭐⭐
Teamhood is a project management software with time tracking capabilities tailored for marketing agencies, emphasizing seamless and intuitive project management through time tracking.

With Teamhood, you can efficiently delegate tasks, track time spent on projects, and customize the software to align with your workflows. From collaboration features to task and time management tools, Teamhood provides comprehensive support to ensure project success and team cohesion.

Utilizing this tool, you can plan your activities using Gantt charts or Timeline views, monitor daily progress on Kanban boards, and assess performance through customizable dashboards.

With Teamhood’s user-friendly Kanban board, you can seamlessly monitor progress, update statuses, and categorize tasks. This approach emphasizes time tracking, enabling you to maintain a detailed overview of project timelines and prevent any time wastage.

Teamhood not only incorporates fundamental Kanban elements such as WIP limits but also integrates time tracking and workload management functionalities. These features empower you to efficiently allocate resources, prioritize tasks, and meet client deadlines with precision.

Agency Time Tracking Software
Cecília, a project manager for a strategic consultant agency, is using Teamhood

Teamhood has been gradually growing to accommodate more agency time tracking needs. The v1.89 update has brought new features which allow to track time easier than ever.

Key Features

  • Intuitive Kanban board for project visualization 
  • Advanced collaboration tools
  • Comprehensive task and time management
  • Robust reporting and analytics features
  • Seamless integrations with popular applications

Pros: 

  • Easy to adapt and use 
  • Visual and ergonomic Kanban boards 
  • Native time tracking and time-sheet reports 
  • Clean and easy user interface 

Cons: 

  • Only possible integrations are through no-code platforms like Zapier 
  • No desktop app available (only browser)

Pricing: Free version with unlimited users, business plans starting at $7 per user/month.

2. Wrike

Capterra score: 4.4/5 ⭐⭐⭐⭐

Wrike is a popular project management software that includes time tracking capabilities, enabling agencies to plan, track progress, and manage their projects efficiently. It’s a good choice for those working in the creative industry or media marketing.

By integrating task management capabilities, mobile apps, real-time newsfeed, and email functionality, Wrike guarantees both flexibility and accessibility. However, it does fall short in dedicated scheduling features, automatic reminders, and a calendar view, possibly constraining visual task management for certain teams. Despite its high level of customization, it might not fulfil the requirements of teams looking for more sophisticated scheduling.

Key Features

  • Project planning for client projects
  • Collaboration and communication tools
  • Advanced reporting and analytics

Pros

  • Various app integrations
  • Budget-friendly for small teams
  • A secure and readily accessible central hub

Cons

  • Lacks task priorities, labels, or tags
  • Basic scheduling tool with no day or week view
  • Absence of color-coding or time tracking features

Pricing: Free version available. $9.8 per user/month.

3. Asana

Capterra score: 4.4/5 ⭐⭐⭐⭐

Asana boasts a sleek and user-friendly interface, offering a comprehensive dashboard that prioritizes time tracking. Continuous updates enhance its intuitive nature, while its versatility accommodates various time tracking methodologies.

It will also be especially useful as a time tracking agency software tool because it has great integration with various accounting software.

However, occasional lapses in crucial notifications within the inbox may lead to delayed responses, highlighting the need for improved timelines. Additionally, the default email notifications during the initial setup can prove bothersome, suggesting potential refinements for a smoother user experience.

Key Features

  • Data Imports/Exports
  • Application Integration
  • File Sharing

Pros

  • Bug tracking
  • Multiple project views
  • Portfolio viewing

Cons

  • Users note it’s lack of intuitiveness
  • Weak mobile app
  • Lack of customization

Pricing: Free version. Business plans start at $11 per user/month.

4. Tick


Capterra score: 4.4/5 ⭐⭐⭐⭐

Tick, a time tracking and project budgeting software, offers fundamental features. Users can track time and manage project budgets efficiently, although the software may lack advanced functionalities found in other interfaces.

Tick additionally offers project budgeting and tracking functionalities, empowering employers to monitor project progress and employee work hours. It even allows for the creation and auto-population of recurring projects, enhancing efficiency in managing regularly occurring tasks.

Key Features

  • Universality
  • Good pricing
  • Project budget tracking

Pros

  • Ease of use
  • Reliable running timers
  • Supportive customer service

Cons

  • Outdated user interface
  • Not suitable for large teams
  • Challenges with reporting

Pricing: Free plan. Business plans start at $19 per user/month.

5. Zoho Invoice

Capterra score: 4.7/5 ⭐⭐⭐⭐⭐

Zoho Invoice offers a solution for managing invoices and tracking time, catering to users seeking customization options. It enables users to specify billable hours and tailor billing processes accordingly.

Additionally, it facilitates the creation of recurring invoices, payment reminders, and thank-you notes. However, it lacks features essential for effective team management, because of this it’s an incomplete agency time-tracking tool.

Key Features

  • Time tracking and resource management
  • Easy to use and collaborate with clients
  • In general is free

Pros

  • Easy to set up
  • Intuitive interface
  • Customizability to fit unique workflows

Cons

  • Buggy mobile app
  • Problematic calendar
  • Lack of customization in reporting

Pricing: Free software unless you want advanced features.

6. TimeCamp

Capterra score: 4.7/5 ⭐⭐⭐⭐⭐

TimeCamp offers easy-to-use features like advanced reporting, making it simple to understand your data quickly. It also makes tracking your time a breeze with its desktop app, integrations, and mobile support, allowing you to focus on your work without distractions. You can customize how you track time, based on what works best for you, whether it is by activity, project, or client.

When it comes to billing, the platform automates the process by generating invoices based on your billable hours, letting you set your rates and include non-billable hours for your records. Plus, it provides clear timesheets, giving you a straightforward summary of your work hours all in one place. Overall it’s a decent agency time-tracking software.

Key Features

  • Clear timesheets
  • Resource management
  • Comprehensive reports
  • Attendance tracking

Pros

  • Plenty of integration options
  • Implemented automation software
  • Editability and customization

Cons

  • Inconsistent automatic time tracking
  • Takes a while to understand
  • Payment option only PayPal

Pricing: Free plan available. Business plans start from $8 per user/month.

7. Everhour

Capterra score: 4.7/5 ⭐⭐⭐⭐⭐

Everhour, an online time-tracking app, provides a dependable service suitable for both solo freelancers and small teams requiring time tracking for individual tasks and invoice creation based on charged hours.

Although its billing and invoicing features are basic, lacking expense tracking and support for project-based fees, Everhour stands out as one of the top choices for freelancers due to its user-friendly interface, easy-to-understand reports, and seamless integration with select productivity applications.

Key Features

  • Many app integrations
  • Built in-task manager

Pros

  • Easy-to-understand interface and reporting
  • Intuitive design and features
  • Great customer support

Cons

  • Weak mobile app
  • Large learning curve

Pricing: Free plan available. Business plans start from $6 per user/month.

8. Timely

Capterra score: 4.7/5 ⭐⭐⭐⭐⭐

Timely stands out as an automatic time tracking tool. It facilitates seamless communication with their workforce and ensures precise reporting across various business aspects, including payroll, project management, team coordination, and capacity planning. With its commitment to user-level privacy, it instils confidence in employees, making it a tracking tool they can rely on.

However, if you are looking for CRM functionalities you might want to skip this one as it doesn’t have these aspects. Another downfall to mention is the sporadic integrations they offer, before signing up for Timely, check if it’s a good fit with your other apps.

Key Features

  • AI features
  • Robust reporting options
  • Automatic time tracking

Pros

  • GPS functionality
  • Strong privacy settings
  • Decent mobile app

Cons

  • No client billing
  • Lack of free plan
  • AI can be wonky
  • Lack of integrations with certain surprising tools

Pricing: No free plan available. Business plans start from $39 per user/month.

9. Sage HR

Capterra score: 4.4/5 ⭐⭐⭐⭐

Sage HR is a unique agency time-tracking software due to its functionality. Designed with HR teams in mind, this tool prioritizes tracking employees’ time rather than task completion. With this option, you can schedule team members, assess their availability, and handle invoices all in one centralized platform.

If you need to monitor time spent away from the office, including holidays, personal days, and non-work-related activities, this time-tracking solution may be ideal for you.

Key Features

  • Cloud-based software
  • Implemented automation
  • Human resource management

Pros

  • Affordability
  • Easy to use
  • Great customer support

Cons

  • Lack of free plan
  • Sometimes buggy
  • Lacks integrations

Pricing: No free plan available. Business plans start from $5 per user/month.

10. Toggltrack

Capterra score: 4.7/5 ⭐⭐⭐⭐⭐


Toggltrack, previously known as just Toggl, is a good choice because of its multi-platform functionality. It has the desktop app, the browser plug-in, and both the Android and iOS apps.

Toggl Track stands out as an intuitive and user-friendly service tailored for tracking time spent on tasks. It’s highly regarded among time-tracking platforms for freelancers, particularly due to its robust free tier offering.

It is a strong agency time-tracking software but has a lack of billing options. Because of this be sure to check out whether it fits your criteria of what you’re looking for.

Key Features

  • Management of time with approvals
  • Hiring management solutions
  • Has both desktop and mobile apps

Pros

  • Secure privacy settings
  • Great customization fitting your agency time tracking needs
  • Strong CRM features

Cons

  • Lacks billing features
  • Mediocre iOS app
  • Barrage of notifications
  • Users reported problems with customer support

Pricing: Free plan available. Business plans start from $5 per user/month.

11. Time Doctor

Capterra score: 4.4/5 ⭐⭐⭐⭐

Time Doctor emerges as a cloud-based solution for agency time tracking and productivity management software, emphasizing employee empowerment as a fundamental principle. Integrating time tracking with various administrative tools, it aims to boost employee productivity and enhance project profitability, ultimately fostering exponential growth and healthier work environments.

Despite not having CRM features, it has a client portal section which allows your client to log in and see the timeline of projects and time tracking.

Key Features

  • Strong monitoring features
  • Extensive data reporting
  • Automation running in the background
  • Client portal section

Pros

  • Functional reviewing of data
  • Customization of editability

Cons

  • Lack of privacy
  • No free plan
  • Poorly reviewed mobile apps
  • No invoice or CRM features

Pricing: Free plan not available. Business plans start from $7.5 per user/month.

12. Harvest

Capterra score: 4.6/5 ⭐⭐⭐⭐

Last but not least, Harvest stands out as a comprehensive agency time tracking software tailored for freelancers, including invoicing, expense management, and team coordination functionalities. It is especially useful for individuals and small businesses seeking assistance in their business operations.

Key Features

  • Invoice sending
  • Time and project segmentation
  • Budget creation functionality
  • Additional project management features

Pros

  • Strong CRM features
  • Encompassing reporting
  • Easy UI

Cons

  • Expensive price
  • Undeveloped time tracking tool feature
  • Reported sync problems between apps

Pricing: Free plan available. Business plans start from $12 per user/month.

Related agency software reviews

Conclusion

These 12 agency time tracking software all offer something different. They shine in one lane but struggle in another. Finding a tool that will deliver all your needs is quite impossible.

Selecting the right agency time tracking software is crucial for maximizing productivity and streamlining operations in any agency. From intuitive interfaces and comprehensive reporting to seamless integrations and advanced features like invoicing and team management, there’s an agency time tracking software out there to suit every requirement.

Good luck!

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