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Since Kanban was first developed as a project management framework in the 1940s in Japan, its use has evolved. Initially used specifically in the context of ‘just in time’ manufacturing and waste control, today it is popular with all kinds of industries and applications.
Because technology has moved on, so has the way we use Kanban. In particular, as well as developing certain roles and responsibilities, it has also developed a series of Kanban principles and practices.
By understanding modern Kanban principles and practices, you’ll be able to work more effectively when using Kanban, as well as more effectively distribute takes to your colleagues, team members, and subordinates. This article will also provide some visual examples of how these Kanban principles and practices look in Teamhood.
Kanban is a popular Agile project management framework and methodology. It represents projects visually, via a series of cards displayed on Kanban boards. Many people find this approach intuitive and easy to use. Kanban emphasizes delivery and can help teams improve their efficiency and increase output by helping to identify and resolve potential bottlenecks and resource issues.
Kanban is a Japanese word that literally means ‘visual sign’ or ‘visual card’ or ‘signboard.’ Japanese industrial engineer Taiichi Ohno developed Kanban at the end of the 1940s. Ohno worked at Toyota, the car maker, and had been looking for ways to optimize manufacturing processes at the firm.
It was used initially for managing inventory and minimizing waste by ordering stock when items dropped below a certain threshold. Since then, Kanban has been applied as a Lean project management methodology to a range of sectors and is particularly popular today with software developers.
To reflect the advancements in technology, project management, and new industries, David J Anderson pioneered the wider adoption of the Kanban methodology. His 2010 book Kanban: Successful Evolutionary Change for Your Technology Business defined five core properties that he thought characterized successful Kanban implementations. Since then, these five properties have expanded into four key Kanban principles and six practices.
David Anderson’s initial five core Kanban properties are:
We mention them here because it is interesting to see how these firmed the basis of – and evolved into – the six practices we will explore in more detail below.
The four principles of Kanban are:
Kanban recognizes the value in your existing processes and practices. At the start of any project, change management professionals will carry out a discovery phase to highlight any issues that are hindering processes and outcomes.
Using Kanban in this way enables you to review your workflow, roles, responsibilities, titles, communications, and more. This allows you to maximize efficiencies and cost savings and to really focus in on where improvements need to be made.
Because Kanban improves transparency, you can quantify ROI over time and estimate the impact of making any process improvements. The transparency and ability to quality improvements also tend to make it easier to collaborate with other managers and teams, because they can easily understand the need for change.
The concept of continuous improvement is key to Kanban and is a quality that it shares with Agile and Scrum methodologies. Delivering change in small, continuous increments is also shared by these project management approaches. Doing so helps to minimize disruption and make the whole change process more manageable.
This is because big changes are more difficult to implement and more likely to meet resistance internally. Senior management may be concerned about costs, while project teams may feel that changes to working practices may impede their productivity. Kanban recognizes this, hence the emphasis on small, continuous, incremental change.
Being respectful helps reinforce the idea that Kanban will not be overly disruptive or completely change established operating models. This is particularly important if those models are effective. This approach positions Kanban as a compromising and collaborative means of improving legacy processes without fundamental disruption to an organization’s underlying operations.
This whole approach helps to gain support for Kanban in an environment where various teams are attached to established practices. It is particularly helpful in larger organizations where change is slower and there are more people to convince.
As part of Kanban’s emphasis on collaboration, it also allows anyone to take ownership of an issue and address it. With the transparency Kanban provides, any team member should be able to take action and be able to justify it with strong data to back them up. This encouraging culture helps to empower team members to take the lead, take risks, and grow professionally and personally.
In contrast to a time-limited Agile methodology like Scrum, where sprints follow strict schedules, Kanban operates on a pull system, meaning that you only start work when there is demand for a specific deliverable. From this concept – and David Anderson’s five core properties – we now have the following six Kanban practices:
Improving visibility in your workflow is crucial for identifying areas that may need improvement. Kanban boards display which work items are in process, which are done, and which have not started. This helps you and your team to understand what it takes to get an item from request to completion and to uncover where you need to make adjustments to optimize your workflow.
Kanban boards are similar in concept to dashboards for project work where the intention is to give visibility to as much information as possible in a format that is easy to understand. Here is how a typically Kanban board looks in Teamhood:
The ultimate goal of using Kanban boards is to help make projects as efficient as possible by cutting out wasted time and resources. Kanban WIP limits are a key tool for this because they set the maximum amount of work that can exist in a workflow. WIP stands for “Work In Progress” and limits the number of work items in progress.
This enables a pull system where new work is only ‘pulled’ in when there is enough capacity to handle it. WIP limits are represented as numbers on Kanban board statuses (columns) as in this example below:
The Kanban board enables you to observe how work moves from one column to the next. Focusing on the flow of tasks through the columns on the board highlights any potential bottlenecks and allows managers to focus on smoothing interruptions in the normal flow and seeing where more resources may be needed, for example.
Define, publish, and share your processes and policies. That way, everyone on the team understands how work is done and what your goals are. This helps ensure everyone is moving in the same direction when it comes to suggesting improvements.
Doing this should also help to keep team discussions more dispassionate and objective, preventing emotion and subjective views from influencing the decision process.
The Kanban method encourages small continuous, incremental, and evolutionary changes. Knowing which changes are needed depends on establishing reliable feedback loops.
In Kanban, feedback is gathered at different stages of a project. This can be during meetings or at delivery, operational, and risk reviews. Exactly where to collect feedback and how frequently is usually defined by the nature of the project and what is likely to work best for your team.
We know that collaborative improvement and evolution is an important concept for Kanban now. In his book, David Anderson discusses how important it is for teams to have shared knowledge and understanding of problems, and recommends adopting a scientific model of experimentation, analysis, and improvement.
The models he suggests considering include:
Using one of these proven models makes it easier to measure outcomes and mitigate the risks of change.
Understanding these Kanban principles and practices is a great way to help see how you could effectively implement Kanban in your organization. However, if you’re just getting started with Kanban then you probably have more questions.
One of the best places to start is by browsing our fast-growing selection of Kanban resources and research.
Alternatively, find out more about how Teamhood’s flexible Kanban system works, or book a demo to see how it could work for you: